At CRL.Life, we want your gear to fit better than a perfect freeze on the button. If something isn’t quite right, we’ll work with you to get it back on line and weight.
30-Day Return Window
You have 30 days from the day your order arrives to request a return or exchange.
(Plenty of time—no need to hurry hard.)
Condition of Items
To keep things fair for all curlers, items must be:
- Free of sweeping debris (aka: pet hair, lint, or locker-room life)
If the item looks like it took a ride down the sheet, we can’t take it back.
Exchanges
Need a different size, color, or design?
We’re happy to help you swap for something that fits your game better—no burned rocks, no hassle.
Damaged or Defective Items
If your order arrives off-line, misprinted, or in rough shape, send us a message and a photo. We’ll quickly make it right—just like a skip calling the perfect correction.
Non-Returnable Items
Because everything is made-to-order (just like dialing in your perfect draw weight), we can’t accept returns on:
Customized items
Clearance/sale items (unless damaged)
How to Start a Return
Email us and we’ll walk you through the process step-by-step.
Quick, simple, and no sweeping required.